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Milton Hospital and Beth Israel Deaconess Launch Partnership to Improve Emergency Care

Milton Hospital's partnership with Harvard Medical Faculty Physicians (HMFP) at Beth Israel Deaconess Medical Center has opened the door to new levels emergency service available close to home, with less time on average spent waiting.

"Increased physician coverage during peak hours help ensure that patients see an attending physician very quickly after they arrive," said Richard Wolfe, MD, Chief of Beth Israel Deaconess' Department of Emergency Medicine.

While physicians and physician assistants from Milton's emergency staff joined the HMFP practice, five new physicians and four physician assistants from HMFP also treat patients at Milton on a rotating basis. 

Paul Paganelli, MD, Chief of the Milton Emergency Department, said, "We are delighted to have the opportunity to work with HMFP to take the department to the next level and leverage the hospital's investment in a brand new, state-of-the-art emergency department built with patient convenience and privacy in mind."

Dr. Wolfe added, "As we move forward, we'll build on the department's strong leadership and emergency physician group that is well-connected to local primary care physicians."

In all of its locations, the HMFP emergency practice emphasizes measuring patient satisfaction and identifying areas for improving care, according to Dr. Wolfe. "Communicating with patients about their plan of care and paying constant attention to their needs goes a long way in improving a patient's feelings about their experience," Dr. Wolfe said.

Since its inception in 2000, the HMFP emergency practice has branched into several other area hospitals, including departments at Beth Israel Deaconess Hospital-Needham, Nashoba Valley Medical Center in Ayer, Landmark Medical Center in Woonsocket, RI, and St. Vincent's Hospital in Worcester.  In 2006, the Beth Israel Deaconess emergency department and its community affiliates served approximately 200,000 patients.

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